Job Description

Location: Health Choice Management Co.
Posted Date: 10/27/2020

Position Purpose: The Administrative Services Lead upholds and administers all services functions for the health plan, inclusive of assisting to oversee all functions within Administrative Services and ensures adherence to Health Choice policy and procedure and contractual and regulatory guidelines.


  • Administrative Services assists all departments within the health plan by receiving, sorting, distributing, claims batching and scanning, batching and delivering all mail. Preparing large printing and mail out jobs is an essential part of this position in addition to any other clerical functions that need to be completed.
  • Assist to ensure maintenance on printers, copiers, folder and stuffer machinery
  • Assist daily activities to ensure regulatory compliant
  • Ensures appropriate work distribution
  • Assists to Implement and maintain work flow production and quality standards
  • Assists with Documentation/Training staff to ensure appropriate new and on-going training
  • Participates in regular meetings and in-services with staff
  • Ensures policies and procedures are relevant and updated
  • Develop and maintain working relationship with other Departmental Leads
  • Assists in holding regular meetings and in-services with staff

Education / Experience / Other Requirements


  • High school or GED
  • Undergraduate degree preferred

Years of Experience:

  • Minimum one year in large organization administrative/clerical support
  • One working with standard equipment, eg, copy machine, fax machine, mail sorter, postage machine
  • Team oversight or 1 year supervisor experience

Specialized Knowledge:

  • Ability to multi-task and quickly transition from task-to-task
  • Ability to meet timelines
  • Effective communication, verbal and written
  • Computer, inclusive of Microsoft Office and proprietary systems
  • Management and organizational skills
  • Ability to think analytically and make independent decisions
  • Ability to lead a team

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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