Job Description

The Encounter Supervisor assists in the review and management of all aspects of the Health Choice encounter process.  The Encounter Supervisor works closely with the Director of Encounters to establish and monitor strategic direction of the department.  Trends findings and communicates to all affected functional areas for continued education and process improvements.  Assists in the development and maintenance of training and reference materials utilized within the Reimbursement Services Claims Department.  Assists trainers with activities related to claims adjudication.  Develops a quality improvement program that will improve processor's knowledge and understanding of adjudication techniques and methodologies.


Health Choice exists to improve the health and well-being of the individuals we serve through our health plans, integrated delivery systems and managed care solutions. We strive to recruit and retain only the finest health care professionals with the highest levels of integrity, compassion and competency. If you are driven by your own personal commitment to these values and desire to work in a team-focused, collaborative and supportive environment - while still being valued for your individual strengths - Health Choice is the place for you.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



Bachelors degree strongly preferred

Significant (five or more) years claims processing experience

Prior managed care / Medicaid experience

Three (3) years working with Medicaid claims / encounters and adjustments

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online