Job Description

Our Mission:  Provide the best value in health insurance and related health services to improve the quality of life for Arizonans.

Our Vision: 

Inspire health in Arizona as the trusted leader in delivering affordable, innovative healthcare solutions.

Our Benefits: Our benefits provide work-life balance and the flexibility you need to be your best. We offer comprehensive medical, dental, and vision coverage; a 401K savings plan; paid holidays and vacations; and much more!

Position Purpose: Responsible for reviewing and adjudicating claims in the Claims Adjudication System for payment. Monitoring the claims in accordance with HCA and AHCCCS policies and procedures. Researching and resolving complex problems related to claim adjudication. Provides technical assistance and/or training to Providers regarding claim payments.


  • Adjudicate claims (paper and electronic) in accordance with AHCCCS and HCA guidelines, policies and procedures.
  • Run daily workflows as assigned ensuring timely and accurate adjudication of claims.
  • Research adjudication reports prior to finalizing weekly adjudication runs to ensure claims are paying/denying accurately.
  • Research and respond to Provider’s questions and concerns received through Claims Unit Help desk and/or Claims Unit emails.
  • Research and resolve AHCCCS Pends and Denial encounter errors.
  • Assist with preparing reports, deliverables and audits responses requested by AHCCCS.
  • Participate in special projects or initiatives such as configuring and testing of upgrades to the Claim Adjudication System.
  • Assist with updates to the HCA claiming manuals and policies.

Education / Experience / Other Requirements


  • High School diploma or GED

Years of Experience:

  • Two years claiming/billing experience; or an equivalent combination of education and experience ; or equivalent experience to successfully perform the essential duties of the job

Specialized Knowledge:

  • Knowledge of CMS 1500/UB04 formats
  • Knowledge of HIPAA National Standards, 835/837 transactions
  • Knowledge of CPT procedural, HCPCS and ICD-10 diagnosis coding
  • Knowledge of Medicaid and Medicare
  • Attention to detail and high-level accuracy
  • Customer service skills
*Position Located in Arizona*

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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